By clicking “Enroll” you are authorizing RoundPoint Mortgage Servicing LLC, or a designated successor servicer, sub-servicer, or assignee to process recurring ACH payments that will be debited according to the information submitted. Funds for this transaction must be available in your account at your designated financial institution on the date the transaction is scheduled for payment. If there are insufficient funds when the payment is scheduled to post, RoundPoint will attempt to withdraw funds from the designated account a second time. Your financial institution may assess fees for one or both presentment attempts. If RoundPoint is unable to collect the funds, the financial institution will return the electronic payment and the payment will be reversed from the RoundPoint Mortgage Servicing loan, which may result in an insufficient funds (NSF) fee being assessed to the mortgage account.
Please be advised that any payments that become or became due in months prior to your first draft date must be received and posted on your account prior to the Start Date. On your Start Date, our recurring ACH service will only draft the current month’s monthly payment. If there are past due payments as of your Start Date, this service will automatically deactivate. Feel free to make a one-time payment or contact us to schedule any payments that become due prior to the month of your Start Date.
If you have opted to pay an additional amount toward your principal balance each month, please note that any additional amounts may first be applied to any outstanding charges and fees before reducing your principal balance.
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Operating hours
Monday – Friday: 8:00 a.m. – 9:00 p.m. ET
Saturday: 10:00 a.m. – 3:00 p.m. ET