Licensing
RoundPoint Mortgage Servicing LLC (d/b/a RoundPoint in all States except Arizona & New York), NMLS # 18188 (www.nmlsconsumeraccess.org), 446 Wrenplace Road, Fort Mill, SC 29715; (877) 426-8805.
Home Mortgage Disclosure Act Notice
The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age, and income of applicants and borrowers; and information about loan approvals and denials. These data are available online at the Consumer Financial Protection Bureau’s Website (www.consumerfinance.gov/hmda). HMDA data for many other financial institutions are also available at this website.
| State | License Type | License Number |
|---|---|---|
| Alabama | Consumer Credit License | License No. 21423 |
| Alaska | Mortgage Broker/Lender | License No. AK18188 |
| Arizona | Mortgage Banker License Collection Agency License |
License No. 937273 License No. CA-920388 |
| Arkansas | Combination Mortgage Banker-Broker-Servicer License Collection Agency License |
License No. 43013 License No. 3369 |
| California | California Residential Mortgage Lending Act License Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act |
License No. 4131039 |
| Colorado | Responsible Party: RoundPoint Mortgage Servicing LLC, (877) 426-8805 Mortgage Company Registration Collection Agency License Supervised Lender License |
License No. nmls# 18188 License No. nmls# 18188 License No. CAR1000989 License No. SUP-4000068-001 |
| Connecticut | Mortgage Lender License Mortgage Servicer License |
License No. ML-18188 License No. MS-18188 |
| Delaware | Lender License | License No. 31291 |
| District of Columbia | Mortgage Dual Authority License Mortgage Lender License |
License No. MLB18188 License No. MLB18188 |
| Florida | Mortgage Lender Servicer License Consumer Collection Agency License |
License No. MLD414 License No. CCA9902234 |
| Georgia | Residential Mortgage Licensee | License No. 23602 |
| Hawaii | Mortgage Loan Originator Company Mortgage Servicer License Collection Agency License |
License No. HI-18188 License No. MS020 License No. COLAX-473 |
| Idaho | Mortgage Broker/Lender License | License No. MBL-7727 |
| Illinois | Residential Mortgage License City of Chicago Regulated Business License, includes Debt Collector License |
License No. MB.6760655 License No. 2319896 |
| Illinois Department of Financial and Professional Regulation Division of Banking 555 West Monroe Street, 5th Floor, Chicago, IL 60661 888.473.4858 www.idfpr.illinois.gov State of Illinois Community Reinvestment Notice The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval. Your involvement is encouraged. You may obtain a copy of our evaluation once the Department completes our first evaluation. You may also submit signed, written comments about our performance to the Department. We will update this notice when our first evaluation has been issued. |
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| Indiana | DFI Mortgage Lending License SOS Collection Agency License |
License No. 30600 License No. 18188 |
| Iowa | Mortgage Banker License Debt Collector License |
License No. 2008-0088 License No. 2008-88435 |
| Kansas | Mortgage Company License | License No. MC.0025306 |
| Kentucky | Mortgage Company License | License No. MC23214 |
| Louisiana | Residential Mortgage Lending License SOS Collection Agency License |
License No. nmls# 18188 License No. 367361571 |
| Maine | Supervised Lender License Debt Collector License |
License No. 18188 License No. DCL16115 |
| Maryland | Mortgage Lender License | License No. 18188 |
| Massachusetts | Debt Collector License | License No. DC1207 |
| Michigan | 1st Mortgage Broker/Lender/Servicer Registrant 2nd Mortgage Broker/Lender/Servicer Registrant |
License No. FL0016540 License No. SR0016542 |
| Minnesota | Residential Mortgage Originator License Collection Agency License |
License No. MN-MO-18188 License No. 40261764 |
| Mississippi | Mortgage Lender License | License No. 18188 |
| Missouri | Mortgage Company License | License No. 18188-S |
| Montana | Mortgage Lender License Mortgage Broker License Mortgage Servicer License |
License No. 18188 License No. 18188 License No. 18188 |
| Nebraska | Mortgage Banker License | License No. 1999 |
| Nevada | Mortgage Company License Supplemental Mortgage Servicer License Foreign Collection Agency License Compliance Manager License |
License No. 5290 License No. 4320 License No. FCA10714 License No. CM12293 |
| New Hampshire | Mortgage Banker License | License No. 14267-MB |
| New Jersey | Residential Mortgage Lender License RMLA-Licensed Mortgage Servicer Registration Collection Agency Registration Licensed by the N.J. Department of Banking and Insurance |
License No. nmls# 18188 License No. nmls# 18188 License No. 33SBFC678 |
| New Mexico | Mortgage Loan Company License Collection Agency License |
License No. nmls# 18188 License No. CA01210 |
| New York | New York Mortgage Banker License (New York City) Debt Collector License (Yonkers) Debt Collector License (Buffalo) Collection Agency License Licensed Mortgage Banker – NYS Department of Financial Services and Mortgage Loan Servicer Registration |
License No. LMB110018 License No. 2115663-DCWP License No. 9420 License No. CAG23-10063664 |
| For New York City Borrowers: If English is not your preferred language, RoundPoint Mortgage Servicing LLC partners with a translation service to facilitate telephone calls in languages other than English. If you receive a telephone call from RoundPoint Mortgage Servicing LLC or you make a telephone call to RoundPoint Mortgage Servicing LLC, please make the agent aware of your language preference. This translation service is limited to telephone calls. Please note, a Glossary of Common Debt Collection Terms and other resources are available in different languages at NYC Department of Consumer and Worker Protection (DCWP). For New York Residents: Please be advised that RoundPoint Mortgage Servicing LLC is registered with the superintendent of financial services for the state of New York. Borrowers may file complaints about RoundPoint Mortgage Servicing LLC with the New York State Department of Financial Services. Borrowers may also obtain further information from the New York State Department by calling the department’s consumer assistance unit at 800.342.3736 or by visiting the department’s website at www.dfs.ny.gov. A list of non-profit housing counselors can be found at New York State Non-Profit Housing Counseling Agencies. |
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| North Carolina | Mortgage Lender License Collection Agency License |
License No. L-168774 License No. 521631906 |
| North Dakota | Residential Mortgage Lender Residential Mortgage Loan Servicer |
License No. ML104532 License No. MS104427 |
| Ohio | Residential Mortgage Lending Act (RMLA) Certificate of Registration | License No. RM.501586.000 |
| Oklahoma | Mortgage Lender License | License No. ML016087 |
| Oregon | Mortgage Lending License Mortgage Servicer License Collection Agency License |
License No. ML-5087 License No. MS-60 License No. CA49480 |
| Pennsylvania | Mortgage Lender License Mortgage Servicer License |
License No. 36815 License No. 66430 |
| Rhode Island | Lender License Loan Broker License Third Party Loan Servicer License |
License No. 20112777LL License No. 20214210LB License No. 20153147LS |
| South Carolina | BFI Mortgage Lender/Servicer License | License No. MLS-18188 |
| South Dakota | Mortgage Lender License | License No. 18188 ML |
| Tennessee | Mortgage License | License No. 109444 |
| Texas – SML | SML-Mortgage Company License SML-Residential Mortgage Loan Servicer Registration OCCC-Regulated Lender License Debt Collector License |
License No. nmls# 18188 License No. nmls# 18188 License No. 54114 License No. 20230063 |
| Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a
complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, suite 201, Austin, Texas 78705.
Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer
hotline is available at 877.276.5550. The department maintains a recovery fund to make payments of certain actual out of pocket
damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for
reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For
more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING: 2601 N. LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. |
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| Utah | DRE Mortgage Entity License DFI Residential First Mortgage Notification |
License No. 10295412 License No. UDFI-RFMN2015 |
| Vermont | Lender License Mortgage Broker License Loan Servicer License |
License No. 6887 License No. 1653MB License No. 18188-1 |
| Virginia | Lender License Broker License RoundPoint Mortgage Servicing LLC. |
License No. MC-5796 License No. MC-5796 NMLS ID #18188 (www.nmlsconsumeraccess.org) |
| Virgin Islands | Mortgage Lender License Mortgage Broker License |
License No. VI-MLC-18188 License No. VI-MBC-18188 |
| Washington | Consumer Loan Company License | License No. CL-18188 |
| West Virginia | Mortgage Lender License Mortgage Broker License Collection Agency – Business Registration Certificate |
License No. ML-24368 License No. MB-18188 License No. 2194-8583 |
| Wisconsin | Mortgage Banker License Mortgage Broker License |
License No. 214684A License No.18188BR |
| Wyoming | Mortgage Lender/Broker License Consumer Lender License |
License No. 5156 License No. CL-4972 |
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Operating hours
Monday – Friday: 8:00 a.m. – 9:00 p.m. ET
Saturday: 10:00 a.m. – 3:00 p.m. ET