Please send proof of homeowners insurance to one of the following:

Website:
https://expressinsuranceinfo.com/3145043

Email:
[email protected]

Fax:
947.207.0186

Mailing Address:
RoundPoint Mortgage Servicing LLC
Its Successors and/or Assign (ISAOA)
As their Interest May Appear (ATIMA)
P.O. Box 10210
Daytona Beach, FL 32120-0210

RoundPoint Mortgage Servicing LLC
Its Successors and/or Assign (ISAOA)
As their Interest May Appear (ATIMA)
P.O. Box 10210
Daytona Beach, FL 32120-0210

PAY ONLINE:
Securely submit your payment using your online You Are Home™ account. Choose from either a one-time payment or setup recurring payments.

ROUNDPOINT MOBILE APP (link this to mobile app download)
The RoundPoint Mobile App is also a safe and secure method of setting up payment options. It has all of the same functionality of our online You Are Home™ account, but in the palm of your hand.

RECURRING MONTHLY PAYMENT (ACH):
ACH is an easy and efficient way for you to make your monthly mortgage payment. With this payment method, your mortgage payment will automatically deduct from your designated checking or savings account each month on the date you choose.

To set up and manage your recurring monthly payment, log into your You Are Home™ online account. Enroll, edit, or cancel your recurring ACH at any time through this safe and secure customer-friendly platform. 

ONLINE BILL PAY:
You can use your financial institution’s bill payment service* to send payments electronically. Make sure to include your RoundPoint loan number as the account to pay.

*Please note: Some third-party electronic bill-pay services may withdraw the funds from your bank account prior to sending our way. We will credit your account when we receive the payment from the third-party service.

PAY BY PHONE:
Call Customer Service at 877-426-8805

Please have your bank account information available for reference.

PAY BY MONEYGRAM:
Make cash payments at any MoneyGram location.

Please have the loan number and the receiver code available when completing the transaction. The receiver code is 7302.

PAY BY MAIL:
Detach the payment coupon and mail it along with a check or money order. Please write the loan number on the check or money order and mail it to the Payment Processing Center listed below.

Mailing Address:
RoundPoint Mortgage Servicing LLC
PO Box 650011
Dallas, TX 75265-0011

Overnight Payments:
RoundPoint Mortgage Servicing LLC
ATTN: Cashiering
446 Wrenplace Rd
Fort Mill, SC 29715

To login to your online account, click LOGIN on the homepage. If you have not yet registered, please select “Register Your Account” from the bottom of the box on the sign in page, and provide your last name, social security number and property zip code. Once provided, please verify the phone number and email address associated with the account. After verification, you will receive an email, text or phone call with a verification code. Enter the code into the appropriate box to complete your registration.

Yes. Please click here to access your You Are Home™ account and make the change. Please note: Draft dates cannot exceed the grace period for your loan. Additionally, if the change request is submitted after the scheduled draft date, the change will take effect with your next scheduled draft.

Service transfers are a common occurrence in the mortgage industry; actions taken by the customer do not cause a transfer.

During the first 60 days following a servicing transfer to RoundPoint, no credit reporting will occur. This ensures credit will not be affected if payments were made to the prior servicer, after the transfer to RoundPoint.

RoundPoint will cancel your auto-draft after your last payment is made, prior to the new servicer transfer. You will receive confirmation of your auto-draft cancellation as well. Please reach out to your new servicer to set up your new auto-draft.

During a servicing transfer, you will change who you make your monthly mortgage payment to, and the new servicer will manages your escrow account, and be available to answer any account questions that you have. Please be assured the transfer of your mortgage loan does NOT affect any term or condition of the mortgage agreement itself. However, the transfer could affect fees levied by the new servicer to perform certain account services, such as fees to process payments and/or to set up automatic payments to be drafted from your bank account.

Login to your online You Are Home™ account to stop your ACH payments and save down any information you’d like to retain. Your new servicer will begin accepting payments after the transfer date.

If you’re enrolled with us to have your monthly mortgage payment automatically debited from your bank account, this service will end when the transfer occurs. We will draft any payment you have already scheduled on or before the transfer date, but NOT any payments scheduled after that date. If you use your bank’s automatic Bill Pay service, please make sure to update it with information for your new servicer.

If you have mortgage life or disability insurance, or any other type of optional insurance, the transfer of servicing rights may affect your coverage, including a risk of cancellation. Contact your provider with any questions or concerns.