If you have not registered your account in LSC yet, refer to “How do I register my account with Loan Solution Center (LSC)?” Once complete, proceed to the following steps:

1. Navigate to https://www.loansolutioncenter.com/.
2. Log in using your personal credentials.
3. Click Back to Account Home.

4. Click Assistance Center.
5. Click Let’s Get Started!
6. Complete the application.

It is quick, easy, and secure to register your loan on LSC! Follow the below steps:

1. Navigate to https://www.loansolutioncenter.com/.
2. Click Register Here.

3. Complete all personal and loan-specific fields.

4. Click Find My Loan.
5. The Is This Your Loan? screen populates. If your information is correct, click Yes, this is my loan.
6. In the Email and Confirm Email fields, enter your email address.
7. Click Verify Email Address.
8. A verification code will be sent to the provided email address. Once received, enter that code in the Verification Code field in LSC.

9. Click Submit.
10. Complete the “Login Credentials” and “Security Questions” sections.
11. Click Submit Registration.
12. Your account is now registered. Return to the Login screen and log in to your account using your established credentials.

Please send proof of homeowners insurance to one of the following:

Website:
https://expressinsuranceinfo.com/3145043

Fax:
947.207.0186

Mailing Address:
RoundPoint Mortgage Servicing LLC
Its Successors and/or Assign (ISAOA)
As their Interest May Appear (ATIMA)
P.O. Box 10210
Daytona Beach, FL 32120-0210

To login to your online account, click LOGIN on the homepage. If you have not yet registered, please select “Register Your Account” from the bottom of the box on the sign in page, and provide your last name, social security number and property zip code. Once provided, please verify the phone number and email address associated with the account. After verification, you will receive an email, text or phone call with a verification code. Enter the code into the appropriate box to complete your registration.

PAY ONLINE:
Securely submit your payment using your online You Are Home™ account. Choose from either a one-time payment or setup recurring payments.

ROUNDPOINT MOBILE APP (link this to mobile app download)
The RoundPoint Mobile App is also a safe and secure method of setting up payment options. It has all of the same functionality of our online You Are Home™ account, but in the palm of your hand.

RECURRING MONTHLY PAYMENT (ACH):
ACH is an easy and efficient way for you to make your monthly mortgage payment. With this payment method, your mortgage payment will automatically deduct from your designated checking or savings account each month on the date you choose.

To set up and manage your recurring monthly payment, log into your You Are Home™ online account. Enroll, edit, or cancel your recurring ACH at any time through this safe and secure customer-friendly platform. 

ONLINE BILL PAY:
You can use your financial institution’s bill payment service* to send payments electronically. Make sure to include your RoundPoint loan number as the account to pay.

*Please note: Some third-party electronic bill-pay services may withdraw the funds from your bank account prior to sending our way. We will credit your account when we receive the payment from the third-party service.

PAY BY PHONE:
Call Customer Service at 877-426-8805

Please have your bank account information available for reference.

PAY BY MONEYGRAM:
Make cash payments at any MoneyGram location.

Please have the loan number and the receiver code available when completing the transaction. The receiver code is 7302.

PAY BY MAIL:
Detach the payment coupon and mail it along with a check or money order. Please write the loan number on the check or money order and mail it to the Payment Processing Center listed below.

Mailing Address:
RoundPoint Mortgage Servicing LLC
PO Box 650011
Dallas, TX 75265-0011

Overnight Payments:
RoundPoint Mortgage Servicing LLC
ATTN: Cashiering
446 Wrenplace Rd
Fort Mill, SC 29715

RoundPoint Mortgage Servicing LLC
Its Successors and/or Assign (ISAOA)
As their Interest May Appear (ATIMA)
P.O. Box 10210
Daytona Beach, FL 32120-0210

Yes. Please click here to access your You Are Home™ account and make the change. Please note: Draft dates cannot exceed the grace period for your loan. Additionally, if the change request is submitted after the scheduled draft date, the change will take effect with your next scheduled draft.

Payments made during the transition period, or the first 60 days after your transfer date, are not reported to the credit bureaus. Additionally, no late fees are incurred during this time.

Review the welcome communications outlining your payment details and appropriate next steps.

If your payment was sent to your prior servicer’s address after your transfer date, don’t worry! It will automatically be forwarded and posted to your account.

For 60 days after your transfer date, payments will be forwarded to the new payment address. During this 60-day period, no late fees will be added to your account.